Pandora designs, manufactures and markets hand-finished and contemporary jewellery made from high-quality materials at affordable prices. Pandora jewellery is sold in more than 100 countries on six continents through more than 7,500 points of sale, including more than 2,700 concept stores. Founded in 1982 and headquartered in Copenhagen, Denmark, Pandora employs more than 26,000 people worldwide of whom more than 11,500 are located in Thailand, where the Company manufactures its jewellery. Pandora is publicly listed on the Nasdaq Copenhagen stock exchange in Denmark. In 2018, Pandora’s total revenue was DKK 22.8 billion (approximately EUR 3.1 billion).
Jewellery, Manufacturing, Sustainability, and Marketing
After 8 days when I Called them where is my products they said manager will call you back with in 24/48 hours. NOBODY CALLED ME BACK. Then I called then back after 48 hours they said it showed it’s been pending but they are pretty sure it’s been canceled. Now they are offering me they can go through with the purchase but IN REGULAR PRICE. Horrible
They didn’t bother to send an email to let me know they had cancelled it because that is the kind of customer service Pandora have. I was shocked when I saw the cancelled order. I thought surely they must have emailed me so I checked my spam folder and my trash just in case I deleted it by accident, nothing. I obviously wasn’t good enough for them to let me about what they had done.
I tried to log on to Pandora website but it kept saying my email address was unrecognised so I couldn't check the transaction. So I then took the matter up with Resolver but again Pandora refused to budge. It's not the amount they overcharged me by, it's the principal. This should not be allowed to happen. Disgraceful company and I hope they eventually lose customers.