Overstock.com is a tech-driven online retailer based in Salt Lake City, Utah that helps you shop a broad range of products in the latest trends, including furniture, decor, rugs, bedding, kitchen appliances, and bath products, all at the lowest prices. Since our beginnings in 1999, Overstock has evolved from a fledgling startup to the best place to buy home goods online as a result of a hard-working and creative team.
We are passionate about doing our part to make life better. We provide high-quality merchandise, great value, and exceptional customer service. We connect people with products and services in new and unexpected ways. We do our part to create dream homes for all.
Industry leaders and influencers recognize Overstock as one of the most trustworthy retail companies in the U.S., ranking high for both customer and employee satisfaction.
I had, without exaggeration, twelve phone calls with these people; 14 emails and spent an innumerable amount of time waiting for updates from this company. After waiting for two months for a product that was lost by the delivery carrier that THEY chose, I was finally told that they would send me a replacement .
A year later I order a lamp for my office. It is missing 2 bolts that hold the lampshade to the lamp; otherwise the shades flip around. Overstock cannot send me the bolts. Overstock wants me to spend my time and money shipping it back even though they will have to throw it away because it’s useless without the bolts. Then in another email they tell me this lamp does not have bolts. I have send them a photo of the installation diagram clearly showing 2 bolts. I call them, their auto voice mail system cannot find my order number. This company should be put out of business.