IONOS is the web hosting and cloud partner for small and medium-sized businesses. We are experts in IaaS and offer a portfolio of solutions for the digital space. As the largest hosting company in Europe, we manage more than 8 million customer contracts and host over 12 million domains in our own regional data centers in the US and Europe.
We help entrepreneurs taking their first steps online, business owners scaling up, large companies and the partners who help them succeed. Whether building an online presence by securing a domain, building a website, moving back-office processes to the cloud, or orchestrating a container cluster, our comprehensive product range offers a best-in-class app, server or service.
I downgraded my package to a less expensive one because I am on a fixed income. They told me they would transfer my files and database to my new package and there would be no extra charge for that. Apparently they didn't transfer all my files which caused my website to not work.